Proxy Foundry respects intellectual property rights. If you believe any content connected to our service infringes your copyright, trademark, or other IP, you can submit a complaint and we will review it promptly. If the complaint is credible, we will remove the content from our site and/or cancel affected listings as appropriate.
This policy is intentionally plain-English: send us the details, we’ll investigate, and we’ll take action when it’s warranted.
What this policy covers
You can report concerns involving:
- Copyright (artwork, text, images, designs)
- Trademarks (brand names, logos, protected identifiers)
- Other IP / rights (where applicable), including rights you’re authorized to enforce
How to submit an IP complaint
Send your report to the contact method listed on our Contact page (email is preferred). To help us act quickly, include:
- What you own (or represent)
- Describe the work/mark/right you believe is being infringed
- If you’re an agent, include your relationship to the rights holder
- Where the infringing material appears
- Direct links (URLs) to the page(s), listing(s), or content
- If it’s an order-specific issue, include the order number (if you have it) and any identifying details
- Why you believe it infringes
- A short explanation is fine—clarity beats length
- If there are specific elements (logo, character art, exact text), call that out
- Proof or supporting information (recommended)
- Registration details (if relevant), reference links, or documentation that supports your claim
- Your contact information
- Name, email, and (if needed) a phone number for follow-up
- A good-faith statement
- Confirm you believe the use is not authorized by the rights holder, its agent, or applicable law
- Accuracy statement
- Confirm the information you provided is accurate to the best of your knowledge
What happens after you submit a complaint
We generally follow this process:
- We acknowledge receipt (typically within 1 business day).
- We review the report and may request additional details if something is unclear.
- If the complaint appears valid, we may:
- Remove or disable access to the content on our site
- Pause or cancel related listings or orders when necessary
- Contact the affected user/customer for clarification or documentation
We aim to resolve most reports quickly, but complex disputes may take longer.
If the user/customer disputes the complaint
If the person who submitted the content claims they have rights or permission (for example, a license or original work), we may ask them to provide documentation. Depending on what we receive, we may:
- keep the content removed,
- restore it, or
- take a middle path (e.g., remove specific elements).
Our goal is to act fairly and responsibly while respecting rights holders.
Abusive or false reports
Submitting knowingly false, misleading, or abusive complaints may result in refusal of service and/or other action. Please only submit reports you believe are accurate and made in good faith.
Repeat issues
If we see repeated credible complaints connected to an account, listing, or workflow, we may restrict or terminate access to our services.
Last updated: January 2, 2026